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      Service Plans

      Maintain maximum efficiency and optimal performance.

    • Improve your system uptime at a predictable cost

      When it comes to maintaining and operating your mission-critical infrastructure, your primary concern is keeping it operating at maximum efficiency and optimal performance. A Schneider Electric Critical Power and Cooling Services service plan, customized to your unique business needs, is the answer.

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    Provide your system with the care it needs and experience peace of mind

    Reduce downtime and operate efficiently with the Advantage Plan – a comprehensive service offer designed to provide you with best-in-class service at a predictable and cost-effective price. The Advantage Plan allows you to choose the best suited options to your unique needs, according to the degree of site criticality, physical infrastructure architecture and budgetary constraints.


    • Un employé Schneider Electric montre un datacenter à un homme
      Maintain top efficiency and proactively plan adjustments
      Our full-service packages help you predict possible downtime events and operate your system at peak performance. You can quickly identify power or cooling deficiencies and proactively prioritize your maintenance investments.
    • Un employé Schneider Electric aide un homme à comprendre les résultats sur une machine.
      Optimize uptime while reducing OPEX
      A Data Center optimization analysis will provide you with the right information to understand what operational conditions and risks you have today, as well as help at reducing Data Center OPEX and maximizing energy efficiency.
    • Architects and project manager in a video conference meeting with engineer
      Customize Advantage Plans to your business needs
      Upgarde your on-site response time to 8 or 4 hours n many locations. Add additional preventive maintenance visits for increased peace of mind. Upgrade to Advantage Max to maximize uptime and performance while reducing operating cost.

    Package Advantage Plus Advantage Prime Advantage Ultra
    Technical Support Yes Yes Yes
    Annual Preventive Maintenance Visit Yes Yes Yes
    Guaranteed Next Business Day Onsite Response* Yes Yes Yes
    EcoStruxure Asset Advisor** Standard Premium Premium
    Remote Monitoring Service** - Yes Yes
    Priority Access to the Supply Chain Yes Yes Yes
    Parts*** Discounted rates Discounted rates All included
    Labor & Travel Standard rates All included All included
    Asset Capacity Trending Report, Asset Management Plan Advantage Max Option Advantage Max Option Advantage Max Option
    Data Center Health Check Advantage Max Option Advantage Max Option Advantage Max Option
    * Upgrades to 8 hour or 4 hour onsite response time and upgrade to 24/7 Preventive Maintenance Service may be selected where available.
    ** RMS and EcoStruxure Asset Advisor are not available in all regions or on all products. See your Service Sales Rep for details.
    *** Batteries not included.
    • EcoStruxure™ ensures continued learning at Bainbridge Island School District

      Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.